Shift Manager

Exol; Melrose Park (IL); On-site; USD 70,000 - 98,000; Full time

Job summary

Symbotic is seeking a Shift Manager to lead the daily activities of the site operations team at the customer site. You will ensure safety, quality, and daily performance, coordinating hourly and salaried staff and executing standard operating procedures as business conditions change.

The role reports to the Automation General Manager and partners with Symbotic and customer leadership to optimize system performance, drive operational excellence, and uphold OSHA standards.

Qualifications

• Associate or bachelor’s degree in Logistics, Supply Chain, Manufacturing, or Industrial Automation or equivalent work experience.
• Minimum of 3 years of experience in management and operations manufacturing or related field.
• Strong knowledge of automation, warehousing, and business processes.
• Leads cross-functional or cross-facility teams and interacts with executives and customers.
• Ability to work independently following maintenance procedures and manuals.
• Proficient with Microsoft Office Suite.

Responsibilities

• Ensure safety commitments per OSHA, Symbotic, and customer processes are met daily.
• Manage a team of hourly and salaried employees to support customer operations hours.
• Execute SOPs to drive performance enhancements and adapt to changing conditions.
• Staff functions, train and develop employees, set goals and conduct performance reviews.
• Coach the team to address system issues and develop documentation for problem resolution.
• Train and enhance performance, motivate staff to exceed customer expectations.
• Communicate with local customer management and Symbotic leadership.
• Monitor system performance, analyze trends, and present solutions.
• Monitor and provide KPI reporting per contractual agreements.
• Conduct accident investigations per company guidelines.
• Perform other duties as assigned.

Skills

Leadership

Management

Automation

Safety

Cross-functional

Staffing

Education

Associate or Bachelor's in Logistics/Supply Chain/Manufacturing/Industrial Automation

Tools

Microsoft Office

Job description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.

Whatwe need

Symboticis looking for aShift Managerto leadthe daily activities ofthe siteoperations team focused onday-to-dayactivity, safety, and quality.Our Shift Manager will be a key partner and leader at ourcustomer’ssite.

What we do

The Shift Manager reports to the Automation General Manager andis part of the Customer Operations organization whichis responsible forleading the day-to-day operations ofSymbotic’srobotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality,safetyand system performance.

Whatyou'll do

• Ensure that the safety commitments in compliance with OSHA,Symbotic, and our customers’ processes and procedures are met daily.

• Manage a team of hourly and salaried employees to support thecustomers’hours of operations.

• As the systemoperatesat various levels, execute standard operating procedures to drive performance enhancements, adjusting to changing business conditions asrequired.

• Ensures proper staffing of all functions for the established operating pattern,trainingand development of employees, setting goals andobjectives. This includes evaluating performance by preparing performance reviews.

• Coach the team to respond effectively to issues/problems in the system. Develop standards,

• processes,proceduresand documentation for dealing with specific problems.

• Train and enhance the performance of the team members. Regularly assessthe performanceof team members. Train and motivate employees to exceed customer expectations.

• Communicate regularly with the local customer management team as well as the teams atSymboticheadquarters.

• Monitor system performance, report on trends ofproblemsand present solutions.

• Monitor andprovidedefined KPI reporting based on contractual agreements.

• Conduct accident investigation per company guidelines and use judgment and discretion to make findings and document them.

• Other duties as assigned.

Whatyou'll need

• Associate or bachelor’s degree inLogistics, Supply Chain, Manufacturing, or Industrial Automation or equivalent work experience.equivalent work experience.

• Minimum of3years of experience in managementandoperationsmanufacturingorrelated field.

• Strong knowledge of automation, warehousing, and business processes.

• Brings strong leadership skills withabilityto motivate cross-functional or cross-facility groups.

• Regularlyinteractswith executivesandcustomersto influenceand drive operational excellence.

• Ability to workindependent of supervisionfollowing maintenance procedures and manuals.

• Knowledge of Microsoft Office Suite.

Our Environment

• There will be steep stairs to climb into the structure. You maybe requiredto routinely walk up and down stairs to navigate the automation structure.

• You will regularly be near railings that are high off the ground.

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.

• AT times you may be at a construction site with PPErequired(hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).

• Frequent ability tosafely and efficiently lift items weighingup to 50lbs and move items weighing up to 80lbs.

• Stand/walk for up to 10-12 hours and isfrequentlyrequiredto walk and reach with hands and arms.

• The employeeis routinely required towork at heights of up to 45 feet and within restrictive areas of 24 inches. Where you may need to be able to stand, climb, balance, stoop, kneel, crouch, or crawl.

• Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Mustcomply withall safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today’s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $70,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.