Certified Shift Manager

McDonald's; McKees Rocks (Allegheny County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays and 8-week sabbatical every 10 years

Education through Archways to Opportunity

Medical, dental and vision coverage

Short- and Long-Term Disability insurance

Paid Leaves of Absence

Employee Resource Connection

Service awards

ER network

Adoption assistance

Gifts matching

Job summary

A leading fast-food restaurant chain in McKees Rocks is seeking a Shift Manager. The role involves overseeing shifts, managing crew, ensuring customer satisfaction, and meeting business standards. Ideal candidates are team players with leadership experience in a dynamic environment. This position offers competitive pay, benefits including paid vacation, medical coverage, and education assistance.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Must be 18 years or older to be a manager in corporate owned restaurants.
• Ability to coach and develop a diverse crew.

Responsibilities

• Provide leadership to crew and other managers during a shift.
• Ensure customers get a fast, accurate, friendly experience.
• Monitor performance and ensure compliance with standards.
• Meet targets and help assigned departments achieve their goals.
• Maintaining exceptional customer service standards.
• Ensuring safety and security protocols are followed.
• Monitoring performance and shift outcomes.
• Training new staff and supporting ongoing development.
• Collaborating with other managers to meet targets.
• Communicating with the next Shift Manager for smooth handoffs.

Skills

Leadership

Customer Service

Inventory Management

Safety and Security

Teamwork

Job description

McDonald’s Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority Level

Entry Level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Restaurants