Shift Manager

RaceTrac

Lehigh Acres (FL)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Job summary

A leading convenience store chain in Lehigh Acres is seeking a Shift Manager to oversee store operations. The role involves ensuring customer satisfaction, managing the team, and maintaining store standards. Ideal candidates have management experience and a strong customer service background. This full-time position offers growth opportunities within a dynamic retail environment.

Qualifications

2-3 years’ work experience preferred.
1+ years management experience preferred.
Previous experience in a high-volume, guest-focused environment preferred.

Responsibilities

Provide courteous and elevated experience for guests.
Ensure all food offers are available according to safety regulations.
Maintain overall presentation standards of the store.

Skills

Excellent written and verbal communication skills

Takes initiative

Education

High School Diploma or GED

Job description

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Job Description

responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.

Provide courteous, frictionless, and elevated experience for guests
Foster positive and professional relationships with co-workers and guests
Communicate respectfully and maintain a consistent team-oriented attitude
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed

Food

Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Ensure that all food offers are available

Clean

Ensure the store is clean and fully stocked to provide an elevated guest experience
Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Clean food preparation areas and equipment to RaceTrac standards

Leading Talent

Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Provide feedback and recommendations on employee performance and development to the General Manager

Qualifications

High School Diploma or GED in progress or completed
2-3 years’ work experience preferred
1+ years management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Excellent written and verbal communication skills
Takes initiative
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
May be required to obtain and maintain food handler permit, based on local or state requirements
May be required to obtain and maintain alcohol server permit, based on local or state requirements

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Seniority level