Shift Manager

Dunkin' Donuts; Kent (OH); Hybrid; USD 27,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Flexible Schedule

Shift Meal Discount

Best-in-Class Training

Advancement Opportunities

401(k) Retirement Program

Paid Time Off

Well-Being Program

Employee Assistance Program

Recognition Program

Job summary

Dunkin' Donuts is hiring a Shift Manager to oversee daily restaurant operations and to support the management team with coaching and staff performance. You will supervise on a shift-by-shift basis and help ensure tasks are completed efficiently while maintaining guest satisfaction.

The role emphasizes leadership, time management, and a strong commitment to service. Competitive benefits are available with the position, including growth opportunities and a supportive team environment.

Qualifications

• Prefer previous management experience in retail, restaurant, or hospitality.
• Must be 18 years of age or older.
• Strong time management, attention to detail, and guest service skills.

Responsibilities

• Supervise restaurant operations on a shift-by-shift basis.
• Assist management with team member support and coaching to ensure tasks are performed effectively.

Skills

Shift management

Retail hospitality

Guest service

Time management

Job description

We want you to join us, because Dunkin’ runs on you and we’ll be running beside you every step of the way. Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day. At Dunkin’, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Together we are ALL IN’ for the win.

MOVIN’

As a Shift Manager, you will supervise restaurant operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin’.

CARIN’

We have a fresh brew of benefits perfect for you. Discounted donuts, coffee, and the list below are only the beginning - check out the full list of benefits here.

• Weekly Pay
• Flexible Schedule
• Shift Meal Discount and Family Dining Discount*
• Best-in-Class Training & Continuous Learning
• Advancement Opportunities
• Referral Bonus Program
• Medical, Dental, Vision*
• 401(k) Retirement Program*
• Paid Time Off*
• Well-Being Program*
• Employee Assistance Program*
• Perkspot Discount Program
• Recognition Program
• Slip Resistant Shoes Program
• Community & Charitable Involvement
• Champions of Hope*
• Yearly Contests

WINNIN’

At Dunkin’, you bring so much more to our day than just a great cup of coffee including:

• Preferably, you have previous management experience in retail, restaurant, or hospitality.
• You are 18 years of age (or higher, per applicable law).
• You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.

Dunkin’ is an equal opportunity employer.

*Subject to availability and certain eligibility requirements.