Shift Manager

Popeyes; Jonesboro (GA); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision & Life for All

Annual bonus $100 anniversary

Free shift meal

Free Popeyes uniform

Paid time off

Popeyes Foundation Love Program

MemberDeals discounts

Career advancement opportunities

Résumé du poste

Popeyes Louisiana Kitchen is seeking a Shift Manager in Georgia to oversee daily operations in the absence of the General Manager. You will lead a team, ensure high food quality, and deliver exceptional guest service in a fast-paced environment.

Responsibilities include training new hires, managing logs, processing guest orders, maintaining safety standards, and supporting inventory and cleanliness. This role offers growth opportunities within our expanding Georgia locations.

Qualifications

• Food service or customer service experience is a plus
• Basic math skills for handling cash
• Willingness to learn Popeyes processes

Responsabilités

• Foster a positive store environment
• Lead by example and manage the team
• Provide new hire training and ongoing development
• Complete logs and paperwork
• Deliver prompt, friendly guest service and upsell
• Ensure food quality and safety
• Check equipment temperature and functioning
• Process returns and resolve complaints
• Prepare and package signature items and drinks
• Follow safety and sanitation standards
• Assist cleaning and sanitizing the restaurant
• Monitor inventory and stock levels

Connaissances

Team leadership

Customer service

Training & development

Inventory management

Quality control

Description du poste

Popeyes Shift Manager - Career Growth Opportunities!

If you Love that Chicken at Popeyes®, then you will Love thatPAYCHECKat Popeyes® too!As a Shift Manager at Popeyes® Louisiana Kitchen, you are responsible for overseeing the daily operations of the restaurant in the absence of the General Manager. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and delivering exceptional customer service. The Shift Manager plays a critical role in driving team performance, ensuring guest satisfaction, and meeting operational goals.At this Popeyes® location, we are looking for people bursting with positivity and with smiling faces.If you are an enthusiastic team player who enjoys working with people, loves to learn new things, and wants to be a part of a winning team, then we want to meet you.

Fantastic Benefits Include:

• Medical, Dental, Vision & Life Insurance for All Full-time Employees
• Annual Bonus Every year, Team Members get $100 on their Popeyes® Employment Anniversary
• Free Shift Meal
• Free Popeyes® Uniform
• Paid Time Off, Once Eligible
• Enrolled in the Team Member Love Program by the Popeyes® Foundation
• Enrolled into MemberDeals Special Discounts on Memberships, Entertainment & Travel
• Career Advancement OpportunitiesPART 2 We areFunky Chicken llcdba Popeyes® Louisiana Kitchen With 38 Locations in Georgia! We Might Have an Opening at Our Neighboring Location Once You Are Ready for a Promotion Grow with Us!

Responsibilities:

• Fostering a positive environment which helps the morale of the store
• Leading by example, plus managing the team
• Providing new hire training & ongoing training & development of Team Members
• Completing all necessary logs & paperwork
• Providing prompt & friendly customer service duties such as taking our guest’s orders & processing payments accurately & upselling/cross-selling when appropriate
• Checking food quality & temperature throughout the day to ensure the food is fresh & safe to serve
• Checking all equipment for temperature & proper functioning
• Processing returns & refunds & resolving customer complaints if needed
• Prepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelines
• Following Popeyes® procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulations
• Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, and exterior of the building, restroom, etc.
• Monitoring inventory levels during shifts, ensuring adequate stock of products & notifying management of any shortages.Unpacking deliveries & stocking inventory items as needed

Requirements:

• Exceed customer expectations to ensure satisfaction ensuring their needs are met promptly and courteously while promoting the culture of Popeyes® Louisiana Kitchen
• Show a friendly, professional & positive attitude to guests and fellow team members
• Collaborate with team members to ensure smooth operations & provide support where and when needed
• Prompt & regular attendance on assigned shifts
• Act with integrity, honesty & a professional manner
• Must beat leasteighteen (18) years of age.
• Comfortable working in a fast-paced environment
• Willingness to learn & teach others the Popeyes® way in all areas of a fast-paced, high-energy environment & work multiple stations.
• Safely operate & clean kitchen equipment

Physical Demands

• Standing for long periods: Minimum of 4 hours, especially during busy times.
• Lifting&carryingbetween 10 to 50 pounds or more with proper lifting procedures.
• Multitasking,Bending/reaching,Repetitive motions & fast-paced movement,Manual dexterity &Heat tolerance

Education:Previous experience in food service or customer service is a plus but not required. We provide tons of training, but basic math skills are needed for handling cash transactions.

Shifts Needed: Opening, Mid-day & Closing shifts available. We are Flexible when able and try to work around school schedules

Funky Chicken llcdba Popeyes® Louisiana Kitchen is an equal opportunity employer. We are committed to creating an inclusive environment for all employees