Shift Manager

Arby's, Inc.; Jacksonville (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401K plan

Health, dental, vision

Disability insurance

Life insurance

Paid training

Early wage access

Employee discount program

Advancement opportunities

Job summary

Arby’s, Inc. is seeking a Shift Leader to help run daily restaurant operations. You will support the General and Assistant Manager, ensuring smooth shift execution and top-notch guest service.

You will coach team members on performance and training, stand in for managers when needed, and help maintain a fast, friendly, and safe dining environment. If you are reliable, energetic, and customer-focused, apply today.

Qualifications

• Experience in fast-paced customer service environment.
• Ability to work a flexible schedule including evenings and weekends.
• Strong communication and teamwork skills.

Responsibilities

• Support the General and Assistant Manager to ensure smooth shift operations.
• Coach team members through performance and training initiatives.
• Provide exceptional customer service to ensure guest satisfaction.

Skills

Customer service focus

Team leadership

Job description

Be a part of what we are building here at Arby's.

At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference. We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.

Job Description

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Communicate clearly with employees, guests, vendors, and leadership teams

Benefits

• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Eligible employees receive access to supplemental health care benefits at no cost through Elysian, supporting overall health, wellness, and peace of mind
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• No-cost perk program providing employees with exclusive savings on retail, travel, dining, entertainment, and essential services, designed to support financial wellness.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you!

We are an Equal Opportunity Employer.

Company Introduction

Be a part of what we are building here at Arby's.
At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference. We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.
Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules.
Our team members are the cornerstone of our craft.