Shift Manager

McDonald's; Ithaca (MI); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Competitive pay starting from $16/hr

Employee discounts and free meals

Tuition reimbursement up to $3000

Paid sick leave and/or PTO

Medical, dental, and vision benefits

Job summary

A local restaurant franchise in Ithaca, Michigan is seeking a Shift Manager to lead and inspire the team in delivering outstanding service. You will oversee schedules, ensure food safety, and drive high levels of performance. The ideal candidate should have past leadership experience and a strong focus on customer service in a fast-paced environment. Join us for a rewarding role where you can encourage team learning and growth.

Qualifications

• Passion for helping and serving others, strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs in a fast-paced environment.
• Previous leadership experience preferred in restaurant, retail, or hospitality.

Responsibilities

• Lead and oversee crew schedules.
• Inspire and empower team for outstanding guest experience.
• Supervise food safety and cleanliness measures.
• Ensure safety, security, inventory, and profitability.
• Encourage training and continued learning.
• Drive high performance from the team.

Skills

Customer service focus

Effective communication

Leadership experience

Job description

Perks & Benefits

• Competitive pay starting from $16/hr
• Work today, get paid tomorrow!
• Bi-Weekly direct deposit
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance up to $3000*
• Training and advancement opportunities
• Medical, dental, and vision benefits*

And much, much more!

Available to full time employees

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

To Be a Successful Shift Manager, You’ll Need

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment

Requirements

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment.

You must be 18 years or older.

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.