Shift Manager

Applebee's; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

401K, HSA, medical, dental, vision, disability, and life insurance options

Paid Training

Complimentary meals while on duty

Daily Pay Option

Opportunities for advancement

Job summary

Arby's in Indianapolis seeks a Shift Leader to ensure smooth daily operations of the restaurant. Responsibilities include supporting the management team and guiding fellow team members to deliver excellent customer service. The role requires at least 1 year of experience in the Quick Service Restaurant industry and a high school diploma or GED. Candidates should possess strong team leadership skills and a positive approach to conflict resolution. Competitive compensation and benefits are offered, including paid training and opportunities for advancement.

Qualifications

• Minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry required.
• Familiarity with a POS system is preferred.
• Strong knowledge of team leadership and positive conflict resolution.

Responsibilities

• Support the General and Assistant Manager in daily operations.
• Help team members with performance and training initiatives.
• Provide exceptional customer service to enhance customer satisfaction.

Skills

Team leadership

Customer service

Conflict resolution

Communication skills

Education

High School Diploma or GED

Tools

POS system

ServSafe certification

Job description

Be a part of what we are building here at Arby's.

At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference. We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.

What You’ll Get (Benefits):

Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules.

• Competitive compensation – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – All Jobs Should Come With Curly Fries!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Our team members are the cornerstone of our craft.

What You’ll Do (Responsibilities):

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• You’re ready to learn all the meat cuts. You’re not afraid to jump in and help your team, even if that means eating the last roast beef sandwich.
• Able to withstand the physical demands a restaurant environment holds.

6483 N. Keystone, Indianapolis, IN, 46220