Shift Manager

McDonald's

Howell (MI)

On-site

USD 30,000 - 45,000

Full time

14 days+

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Job summary

An independent restaurant franchise is seeking a Shift Manager to lead shifts, ensuring customer satisfaction and food safety. The role involves managing crew, monitoring performance, and ensuring compliance with standards. Previous leadership experience is preferred, and candidates should be 18 or older. This full-time position offers opportunities to grow in a dynamic restaurant environment.

Qualifications

18 years or older to be a manager in franchise-operated restaurants.
Previous leadership experience in restaurant, retail, or hospitality preferred.
Positive team player with a flexible schedule.

Responsibilities

Lead shifts ensuring fast, accurate, friendly customer experiences.
Monitor performance and safety during shifts.
Manage food production and crew.

Skills

Leadership experience

Customer service

Food safety

Inventory management

Communication

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is a separate company and the employer; it is responsible for hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at this restaurant.

Description

McDonald’s Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience at each visit. A Shift Manager provides leadership to crew and other managers during a shift to maintain quality, service, and cleanliness for customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

Food Safety
Internal Communication
Inventory Management
Daily Maintenance and Cleanliness
Managing Crew
Quality Food Production
Exceptional Customer Service
Safety and Security
Scheduling
Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work in a famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Additional Info

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority level