Shift Manager

McDonald's

Houston (TX)

On-site

USD 35,000 - 52,000

Full time

14 days+

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Job summary

A fast-food restaurant chain in Houston, TX is seeking a Shift Manager. You will lead shifts, ensuring excellent customer service and team performance. Ideal candidates have prior experience in managing restaurant crews and strong communication skills. This is a full-time position with opportunities for advancement and benefits.

Qualifications

Experience managing or supervising restaurant crew.
Strong communication and interpersonal skills.
Ability to plan and coordinate shift operations.
Understanding of food service safety, quality, and cleanliness standards.
Comprehensive knowledge of McDonald’s standards and procedures.
Ability to meet shift targets and support department goals.

Responsibilities

Lead shifts ensuring customers receive fast, accurate, friendly service.
Provide leadership to the crew and other managers during shifts.
Monitor performance during shifts and ensure standards are met.
Communicate with the next Shift Manager to prepare for their shift.
Help assigned departments meet their goals.
Help departments meet goals and shift targets.

Skills

Experience managing or supervising restaurant crew

Strong communication and interpersonal skills

Ability to plan and coordinate shift operations

Understanding of food service safety, quality, and cleanliness standards

Comprehensive knowledge of McDonald’s standards and procedures

Ability to meet shift targets and support department goals

Job description

Shift Manager

Apply for the Shift Manager role at McDonald's.

The job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee holds a license to use McDonald’s logos and food products. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be your employer, not McDonald’s USA. The franchisee is responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no control over employment matters.

Description

McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to the crew and other managers during a shift to ensure great quality, service and cleanliness for customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security and profitability, and communicating with the next Shift Manager to help prepare him or her to run a great shift. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.

Qualifications

Experience managing or supervising restaurant crew.
Strong communication and interpersonal skills.
Ability to plan and coordinate shift operations.
Understanding of food service safety, quality, and cleanliness standards.
Comprehensive knowledge of McDonald’s standards and procedures.
Ability to meet shift targets and support department goals.

Franchise Disclosure

The posting contains information about working in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform different tasks daily; this posting does not list all essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. I acknowledge that the independent franchisee alone will make all employment decisions. I understand that McDonald’s USA will not receive a copy of my application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or hire. I understand that I must contact the franchise organization for information about its privacy practices.

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