Shift Manager

Long John Silver's; Houston (TX); Presencial; USD 28 000 - 42 000; Tempo integral

Resumo da oferta

Long John Silver's in Houston is seeking a Shift Manager to run shifts, lead crew members, and support the restaurant management team. You will help satisfy guests, develop team members, and grow sales and profits.

You will forecast sales, create schedules, manage inventory, ensure food safety, and maintain a clean, safe dining environment. The ideal candidate has strong communication, customer service, and leadership skills and can balance operations with people management.

Qualificações

• High school diploma or equivalent.
• Minimum three (3) months experience as team member.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Responsabilidades

• Run shifts and supervise team members.
• Address and resolve guest inquiries and concerns in a timely manner.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, clean, and well-functioning restaurant environment.
• Ensure proper handling and presentation of ingredients and menu items with food safety in mind.
• Forecast sales, create schedules, order and track inventory, and complete weekly reports.

Conhecimentos

Team leadership

Customer service

Staff scheduling

Inventory management

Food safety

Communication

Problem solving

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

SHIFT MANAGER

The Shift Manager runs shifts, leads team members, and supports the restaurant management team. The shift manager shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits.
The successful Shift Manager is able to:

• Address and resolve guest inquiries and concerns in a timely manner.


• Take responsibility for positive engagement with guests.


• Ensure staffing levels meet guest service requirements.


• Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times.


• Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety.


• Forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.

Minimum Requirements:

• High school diploma or equivalent.


• Minimum three (3) months experience as team member.


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Physical Demands/Working Conditions:

While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. The employee is frequently required to handle, feel and reach with hands and arms. The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.