Shift Manager

Ontario Trillium Foundation; Hope (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Wendy's is seeking an outgoing Shift Manager for a fast-paced restaurant. This entry-level supervisory role serves as a stepping stone to a larger management career within Wendy's franchise operations. You will lead a team on each shift, train team members, and drive operational excellence to meet customer expectations.

The ideal candidate has prior fast food or restaurant experience and is a confident communicator who can train others and make quick, effective decisions on busy shifts.

Qualifications

• Entry-level supervisory role requiring interest in restaurant management.
• Experience in fast food or restaurant work is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Inspire Crew members to always do their best.
• Ensure guests enjoy an outstanding customer experience.
• Grow management skills in a fast-paced environment.
• Train, monitor, and reinforce food safety procedures.
• Manage food and labor costs.
• Execute company policies and procedures.
• Maintain fast, accurate service and high customer satisfaction.

Skills

Team leadership

Communication

Decision making

Training

Food safety

Customer service

Job description

We're looking for outgoing and energetic Shift Managers to join our fun and fast paced team!

This position is an entry-level, supervisory position at Wendy's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career.

The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members.Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations.

Wendy's Shift Managers:

• Inspire Crew members to always do their best
• Ensure guests enjoy an outstanding customer experience
• Get great results while creating a warm, welcoming place for both employees and customers
• Grow management skills in a fast-paced environment
• Foster a Team atmosphere
• Train, monitor, and reinforce food safety procedures and safe working procedures
• Manage food and labor costs
• Execute company policies and procedures
• Monitor inventory levels
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
• Maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.