Shift Manager

McDonald's; Hillsboro (IL); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Free meals

Paid time off

Tuition reimbursement

Training opportunities

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a dedicated Shift Manager to help run daily operations at our Hillsboro location. You will lead crew scheduling, coach teams, and ensure a safe, clean, and welcoming guest experience. This role emphasizes fast decision-making, strong customer service, and proactive leadership to drive performance.

The position offers full-time hours, competitive pay, and opportunities for training and advancement within a franchise-supported structure.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs; provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Oversee crew schedules.
• Inspire and empower: Provide leadership for crew and managers to deliver an outstanding guest experience.
• Supervise food safety and cleanliness to meet McDonald's standards.
• Take action on safety, security, inventory, and profitability.
• Cultivate training and continued learning within the restaurant.
• Drive and expect a high level of performance from the team.

Skills

Customer service

Leadership

Communication

Team management

Decision making

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

Perks & Benefits

• Competitive pay from $17.00-$18.50 / hour plus cash incentives
• Free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Medical, dental, and vision benefits*

And much, much more!

• Available to full time employees

This role is vital to the operations within the restaurant because you'll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonalds standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

To Be a Successful Shift Manager, You'll Need

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment

So, what's your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.