Shift Manager

Taco Bell; Helena (MT); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Flexible schedules

Free Meals

Paid Time Off

Career advancement opportunities

Job summary

A leading fast-food restaurant is seeking a Shift Leader to oversee and inspire a team in providing excellent customer service while maintaining operational standards. Ideal candidates are friendly, committed to customer satisfaction, and willing to learn leadership skills. The position offers competitive pay between $17 to $20 per hour and various benefits including flexible schedules and paid time off.

Qualifications

• Must be at least 16 years of age and have the legal right to work in the United States.
• Desire to learn leadership skills and become ServSafe Certified.
• Reliable attendance and dependable transportation.

Responsibilities

• Lead shifts and inspire team members to deliver excellent customer service.
• Train and coach team for operational excellence.
• Ensure high food and health safety standards.

Skills

Customer service

Leadership

Teamwork

Basic math skills

Effective communication

Job description

Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry, and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow, and succeed!

As a Shift Leader, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success.

$17 per hour - $20 per hour

We Offer:

• A commitment to promote from within
• Reward and recognition culture
• Competitive pay
• Flexible schedules- day, night, evening, and late-night shifts
• Free Meals
• Paid Time Off
• Career advancement and professional development opportunities

The Day-to-Day:

• Help us provide a great employee experience! Demonstrate leadership, train and coach the team for operational excellence, and recognize and motivate team members.
• Ensure consistent customer satisfaction by effectively modeling Success Routines and prioritizing customer needs.
• Maintain high food and health safety standards without exception.
• Interaction with customers: receiving orders, processing sales and monies, and managing customer issues, all in a friendly, courteous, and helpful manner.
• Preparation of products and commitment to maintaining the quality of the product.
• Adhere to cash, security, inventory, and labor policies.
• Uncompromising standards in maintaining a clean and safe work environment.
• Reliable attendance as scheduled.

Is this YOU??

THE IDEAL CANDIDATE...

• Must want to have fun serving great food to our customers and have a commitment to customer satisfaction - naturally friendly!
• Will want to learn leadership skills.
• Will want to learn and become ServSafe Certified.
• Must be at least 16 years of age and have the legal right to work in the United States.
• Will demonstrate commitment to attendance and punctuality.
• Will have dependable and reliable transportation.
• Has ability to communicate in a friendly and constructive manner.
• Has basic math skills.
• MUST enjoy being a TEAM player!

You must be willing and able to:

• Stand and move about for your entire shift.
• Occasionally lift 30 pounds.
• Handle a hot or cold environment, including weather‑related moments (such as rain in the drive‑thru).
• Wear a headset.
• Use other restaurant equipment such as a register or grill.
• Follow brand standards and guidelines.

Essential Functions:

• Must be able to stand, walk, bend, crouch, use hands and arms for reaching and grasping, lift 30 pounds, see, hear, and talk.
• Work in a cold or hot environment.
• Work in close proximity to others.