Shift Manager

North Star Dining Inc - Five Guys; Gonzales (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Secret Shopper bonus program

Free meals while you work

Medical, dental and vision based on on

Growth opportunities

Competitive base pay + tips

Job summary

North Star Dining Inc - Five Guys is seeking a proactive Shift Manager in Gonzales, LA to lead daily restaurant operations and mentor crew members. You will role-model the Five Guys standards, train staff, and ensure fast, friendly service in a busy environment.

We offer a competitive base pay and a bonus-oriented culture with an average of tips, plus free meals and benefits based on eligibility. Growth opportunities are emphasized within a team that values fun and ownership of work.

Qualifications

• Experience in leading diverse restaurant teams in a fast-paced setting.
• Ability to train crew members and uphold high food safety and service standards.
• Strong communication and problem-solving skills to handle daily shift needs.

Responsibilities

• Lead shift operations and act as a role model for crew performance.
• Train and develop crew members to maintain Five Guys standards.
• Ensure quality, cleanliness, and safety across all shifts.
• Resolve customer questions and issues to deliver an outstanding dining experience.
• Support scheduling, cash handling, and daily store execution.

Skills

Leadership

Customer service

Team management

Job description

Shift Managers at Five Guys provide their leadership and expertise in helping our restaurant teams to WOW our customers each day. They set the example and teach crew members how to maintain our high standards.We have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone on your team by upholding our high standards and delivering an outstanding dining experience.We’re a group of people passionate about the food we serve, who we are as a company, and how we work as a team. And most importantly we like to have fun! At Five Guys, the philosophy is simple: great burgers and fries, crafted in a clean restaurant run by friendly staff. We are focused on creating an environment where all our employees take ownership of their work and have fun doing it. If you’re a self-starter ready for a career that you can take pride in, apply to this stepping stone to management.Pay: -What’s in it for you?A fast-paced, high-energy environmentCompetitive base pay, excellent potential bonus, and an avg of $2/hr in tips!Work with fresh ingredients and highest quality productsAmazing growth opportunitiesFree Meals while you workMedical, Dental and Vision based on eligibility