Shift Manager

Wendy; Fresno (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Competitive salary

Paid Time Off

Job summary

Wendy's in Fresno is hiring a Full Time Shift Manager to lead daily restaurant operations onsite. You will be the main decision-maker when the General Manager is unavailable, ensuring smooth service and a high level of customer satisfaction.

The role emphasizes strong people leadership, teamwork, and adherence to Wendy's standards, with a focus on delivering fast, friendly service in a high-energy environment.

Qualifications

• Customer-focused leadership and service orientation.
• Ability to maintain a friendly, professional demeanor in a fast-paced environment.
• Strong operational management and problem-solving capabilities.

Responsibilities

• Oversee hourly restaurant operations to ensure smooth daily workflow.
• Act as the key decision-maker in the General Manager's absence.
• Motivate staff, resolve challenges, and uphold Wendy's performance standards.
• Create an engaging, welcoming atmosphere for customers and team members.

Skills

customer service

friendly

operations

Job description

Join our dynamic team at Wendy's in Fresno as a Full Time Shift Manager and bring your leadership skills to life! This onsite role offers you the thrill of managing a high-energy environment where you will directly impact customer satisfaction and team performance. At Wendy's, we value reliability and promptness, making it essential for you to shine as a dependable leader who inspires others.

With a competitive pay of $22 per hour, this position not only rewards your commitment but also allows you to make a difference every day. You'll be at the forefront of creating an exceptional dining experience, working alongside friendly faces who share your passion for customer service and problem-solving. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. Take the next step in your career— and fuel your aspirations with us!

Your day as a Shift Manager

As a Full Time Shift Manager at Wendy's, you will take the reins of hourly restaurant operations, ensuring everything runs smoothly in a fast-paced environment. In the absence of the General Manager, you will be the key decision-maker, overseeing daily activities and leading the team to deliver exceptional customer service. Your leadership skills will be put to the test as you motivate staff, resolve challenges, and maintain high standards of performance. This role is an exciting opportunity to showcase your problem-solving abilities while directly influencing the store's success and creating an engaging atmosphere for both customers and employees alike!

Are you the Shift Manager we're looking for?

To thrive as a Full Time Shift Manager at Wendy's, you'll need a robust skill set that emphasizes customer service orientation and a friendly demeanor. Your ability to connect with customers will enhance their dining experience and foster loyalty. Strong operational skills are critical, allowing you to efficiently manage daily tasks and uphold Wendy's high performance standards. Familiarity with restaurant management software will enable you to track operations and make informed decisions on the fly. Additionally, you should possess excellent problem-solving abilities, as challenges can arise unexpectedly in a bustling environment.

By combining these skills, you will ensure seamless operations while creating an energetic and welcoming atmosphere for both your team and guests.

Knowledge and skills required for the position are:

• customer service oriented
• must be friendly
• operations