Shift Manager

McDonald's

Framingham (MA)

On-site

USD 20,664 - 23,419

Full time

14 days+

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Benefits offered by this job

Paid vacations

Opportunities for development

Education assistance

Medical, dental and vision coverage

Job summary

A global fast-food chain is seeking a Shift Manager in Framingham, MA. The role involves leading shifts, ensuring customer satisfaction, and managing crew members. Applicants should have previous leadership experience and be positive team players. This full-time position offers starting pay of $15-$17 per hour and various benefits, including paid vacations and education assistance.

Qualifications

Previous leadership experience in restaurant, retail, or hospitality environment.
Positive team players with flexible availability.
Must be 18 years or older.

Responsibilities

Ensure customers receive quality service during each visit.
Lead and manage crew during shifts.
Monitor performance and communicate with team members.

Skills

Leadership

Customer service

Inventory management

Food safety

Flexibility

Job description

Shift Manager at McDonald’s

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Description

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer, and I want to grow.

— The Job for Me: Get a job that inspires your best and moves you forward. Pursue your education, build your skills and be yourself.
— The Team for Me: Our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a multi‑million‑dollar business that serves up delicious food and feel‑good moments.
— The Company for Me: From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and additional benefits.

Salary

Starting at $15-$17 an hour

Benefits

Paid vacations (starting at 10 days of PTO after 6 months, 15 days after the first year)
Opportunities for ongoing development and advancement
Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and ESL classes
Medical, dental and vision coverage (50% paid by us)
Short‑ and long‑term disability, life and accident insurance available

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience on each visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service, and cleanliness for customers, and must have flexible availability to meet the needs of the restaurant.

Shift Managers perform a variety of tasks, including planning for each shift, monitoring performance, taking action to meet McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift. Shift Managers are also responsible for meeting targets during their shifts and for completing delegated tasks to help the restaurant meet its goals.

Key Responsibilities

Food safety
Internal communication
Inventory management
Daily maintenance and cleanliness
Managing crew
Quality food production
Exceptional customer service
Safety and security
Scheduling

Qualifications

Previous leadership experience is required, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with flexible availability who enjoy working in the famously fast‑paced McDonald’s environment. Applicants must be 18 years or older.

Additional Info

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a variety of different tasks every day, and this posting does not list all the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling.

McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority Level