Shift Manager

America's Pizza Company, LLC; Elkin (NC); On-site; USD 17,000 - 23,000; Full time

Job summary

Tasty Hut, LLC operates Pizza Hut locations and seeks a Shift Leader to supervise daily restaurant operations. You will lead the team on shifts, uphold brand standards, and deliver strong customer experiences while maintaining safety and quality.

Responsibilities include training staff to Pizza Hut and Tasty Hut standards, managing inventory, resolving issues with BLAST, and promoting a positive culture. This role emphasizes leadership and compliance with all policies.

Qualifications

• Be a customer maniak for all roles.
• Serv Safe Certified.
• Lead On! Shift Leader.
• MSM courses 4-5.
• Proficient at Microsoft Office.
• Reliable Transportation and Computer basics.
• Valid Driver's License Preferred.
• Communicate and give feedback positively.
• National Sex Offender Registry Check.
• Motor Vehicle Record.

Responsibilities

• Take Ownership and Responsibility of Restaurant and Team During Shifts.
• Train Team Members to Pizza Hut and Tasty Hut, LLC Standards.
• Use BLAST to Resolve All Customer Complaints and Always Put Customer Needs First.
• Own and Promote Positive Restaurant Culture and Employee Experience.
• Responsible for Inventory and Food Orders.
• Enforce and Follow Pizza Hut Service Principles.
• Deliver it Fast, Make Food We are Proud to Service, Service with a Smile.
• Assist RGM With Oversight and Execution of All Store Inventory, Forecasting, Scheduling.
• Ensure All Team Members Have the Tools and Knowledge Necessary for Success.
• Deliver High Customer Satisfaction Results on All Shifts.
• Ensure Restaurant Meets/Exceeds All Brand Standards and Processes on Shifts.
• Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia).
• Execute all Training Material and Courses, Follow Up with Team Members.
• Delegate and Manage Team Workload During Shifts.
• Compliant with All Laws and Regulations.
• Conduct Inventory Counts and Audits.
• Maintain Safe, Clean and Organized Restaurant Environment.
• Brand Steward for Pizza Hut Brand.
• Adhere to Employee Handbook and Policies and Maintain Professional Image.
• Exhibit Core Values and Work Daily to Fulfill Mission.
• Other Duties as Assigned.

Skills

Serv Safe Certified

Microsoft Office

Computer basics

Reliable transportation

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager -

Position: Pizza Hut Shift Leader

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager -

Continue to Add to Your Leadership Skills and Take What You've Learned to the Next Level to Manage the Restaurant Day to Day.

Prepare and Lead Your Team to Run Successful Shifts.

Pay Rate(If Applicable)

Duties/Responsibilities

• Take Ownership and Responsibility of Restaurant and Team During Shifts
• Train Team Members to Pizza Hut and Tasty Hut, LLC Standards.
• Use BLAST to Resolve All Customer Complaints and Always Puts Customer Needs First
• Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
• Responsible for Inventory and Food Orders
• Enforce and Follow Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Assist RGM With Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
• Ensure All Team Members Have the Tools and Knowledge Necessary for Success
• Deliver High Customer Satisfaction Results on All Shifts
• Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
• Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution
• Delegate and Manage Team Member Workload While Running Shifts
• Compliant with All Laws and Regulations
• Conduct Inventory Counts and Audits
• Ensures a Safe Work Environment is Provided in Restaurant
• Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
• Brand Steward for Pizza Hut Brand
• Manages and Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements

• Be A Customer Maniac! - All Roles
• Serv Safe Certified
• Lead On! Shift Leader
• MSM courses 4-5
• Proficient at Microsoft Office
• Reliable Transportation and Computer basics
• Valid Driver's License Preferred
• Communicate, Give Feedback in Positive Manner
• National Sex Offender Registry Check
• Motor Vehicle Record