Shift Manager

Taco Bell; Dayton (OH); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Free scholarship programs

Free meals

Flexible schedules

Paid Time Off

Medical benefits

401k with company match

Health and wellness programs

Discounts on mortgages, vehicles, cell

Descripción de la vacante

Taco Bell is seeking a Shift Lead in Dayton, OH to drive daily restaurant operations, coach team members, and ensure quick, high-quality guest experiences.

Responsibilities include leading shifts, upholding food safety standards, handling cash, and collaborating with the GM on business initiatives. This role is ideal for a motivated individual who thrives in a fast-paced setting and wants to own shift success.

Formación

• 1 year of restaurant/retail experience, with preference for 3 months shift lead experience.
• Adheres to cash, security, inventory and labor policies.
• Must be at least 18 years old.
• Reliable transportation required.
• Excellent communication and leadership skills.
• Must be able to move up to 45 lbs.

Responsabilidades

• Lead shifts with energy and ensure guest satisfaction.
• Oversee Team Members and ensure Shift Excellence tasks.
• Ensure food safety, quality and accuracy of orders.
• Resolve customer concerns and maintain positive relations.
• Provide feedback to GM and train Team Members.
• Assist GM with candidate screening and labor management.
• Support inventory control and cash handling procedures.
• Oversee product preparation, rotation and holding times.
• Assist with facility maintenance and health & safety standards.

Conocimientos

Leadership

Customer service

Cash handling

Communication

Team management

Organizational skills

Descripción del empleo

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.

The Day-to-Day:

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you?

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Ensures teammates and customers enjoy a positive experience

Promotes equity, inclusion, and belonging

Work-Hard, Play-Hard:

• Competitive pay
• Free scholarship programs
• Free meals
• Flexible schedules! Day, evening, and late night
• Eligibility to accrue Paid Time Off
• Medical benefits
• 401k retirement plan with company match
• Health and wellness programs
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more