Shift Manager

McDonald's Restaurants Limited; Crandall (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid vacation

Education benefits

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Paid leave

Job summary

McDonald’s is seeking a Shift Manager to lead daily operations, oversee crew, and ensure a fast, friendly customer experience. This role emphasizes safety, quality, and communication across shifts in a high-volume setting.

Ideal candidates have prior leadership experience in hospitality or retail, with a passion for coaching teams and maintaining McDonald’s standards. 18+ required; benefits include education support and health coverage.

Qualifications

• Leadership experience preferred, ideally in a fast-paced restaurant or retail setting.
• Must be 18 years or older to be a manager in corporate-owned restaurants.

Responsibilities

• Ensure food safety and quality throughout the shift.
• Coordinate internal communication and handoffs between shifts.
• Manage inventory and daily maintenance tasks.
• Lead crew and other managers during shifts.
• Oversee scheduling, training and onboarding activities.
• Maintain safety and security standards across the restaurant.
• Ensure exceptional customer service and efficient operations.

Skills

Shift management

Food safety

Customer service

Team leadership

Scheduling

Training

Job description

Description:

McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info:

• 1 Week of paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

McDonald\'s Corporation and McDonald\'s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald\'s corporate-owned restaurant to which you are applying.

McDonald\'s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We\'re following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.