Shift Manager

Arby's, Inc.; Clarion (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Flexible schedule

Free meals

Growth opportunities

Referral bonus

Job summary

Arby's is seeking a Shift Manager to lead and mentor team members, ensure adherence to policy, and drive speed of service and guest satisfaction. You will help train staff, manage daily operations, and support the store manager in achieving service and profit goals.

The role requires a history of leadership, a passion for customer service, and the ability to guide a team through busy shifts. A flexible, growth-oriented environment awaits.

Qualifications

• Experience in a leadership role.
• Strong customer service mindset.
• Excellent communication and people skills.
• Able to stand for extended periods and manage shifts.

Responsibilities

• Lead and train team members to deliver great guest experiences.
• Ensure company policies are followed and standards met.
• Optimize store profitability by controlling costs and waste.
• Resolve customer issues to ensure satisfaction and repeat visits.
• Provide leadership and direction during shifts and coordinate with the store manager.

Skills

Leadership

Customer service

Communication

Team mentoring

Decision making

Job description

{{location_name}} is searching for a new Shift Manager to join our team who is interested in helping to

motivate and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and achieving company service

and profit goals. To be a great fit for this role you should have a consistent work history and previous

experience in a leadership role. A passion for customer service and team mentoring is also a plus.

WHAT'S IN IT FOR YOU?

• Sign on bonus!
• WORK TODAY, GET PAID TOMORROW- Available!
• Flexible schedule options
• Competitive pay
• Refer a friend bonus program
• Free meals
• Fun work environment
• Opportunities for growth and advancement!

Benefits available:

• Eye, Dental, & Accidental Death and Disability Insurances Available
• 401K with match!

RESPONSIBILITIES:

• Food Safety, Guest Safety, Team Safety.
• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Achieve speed of service standards for their shift.
• Providing leadership and direction to all employees.
• Work positions to provide service to our guests.
• Ensuring product quality and availability.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by upper management accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

REQUIREMENTS:

• Strong People Oriented Leadership skills
• Excellent Communication skills
• Sound decision making and problem solving
• Desire for personal and professional growth
• Valid drivers license and reliable transportation
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
• A qualified candidate must be 18 years of age or older and must be able to stand for an extended period of time.

Prep Cook / Cook / Team Member / Crew / Food Server / Stocker / Packer / Expeditor / Cashier / Customer Service / CSR / Shift Leader / Shift Coordinator / Kitchen Manager / Shift Manager / Assistant Manager / General Manager / RGM / Porter / Janitor

Location: {{location_name}} {{location_address}}

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.