Shift Manager

Taco Bell; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A Taco Bell franchise is looking for a Shift Lead in Chicago. The role involves running efficient shifts, resolving customer issues, and meeting restaurant standards while guiding team members to ensure quality service in a safe environment.

Qualifications

• Ability to solve customer complaints quickly and positively.
• Experience providing feedback to team members.
• Effective communication with management.

Responsibilities

• Support the Restaurant General Manager by running shifts.
• Ensure Team Members complete assigned duties.
• Maintain a safe environment for employees and customers.

Skills

Problem Solving

Customer Service

Communication

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.