Shift Manager

McDonald's

Buffalo (MN)

On-site

USD 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Yearly raises based on performance

Paid Time Off

Education assistance

Medical, dental, and vision coverage

Bonuses up to 2 times per year

Flexible schedule

Meal discounts

Job summary

A local franchise restaurant in Buffalo, MN, is seeking a Shift Manager to lead shifts and ensure great quality and customer service. You will manage team members, monitor performance, and meet operational targets. Ideal candidates have prior leadership experience and are passionate about working in a fast-paced environment. Full-time role with benefits including performance raises and paid training.

Qualifications

Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment.
Must be 18 years of age or older.

Responsibilities

Lead shifts ensuring customer satisfaction.
Monitor performance and ensure team meets standards.
Assist in training and managing team members.

Skills

Leadership experience

Customer service

Team management

Communication

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, terminating, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Essential Duties & Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew members and other managers during the shift to ensure great quality, service and cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shift, completing paperwork timely, and helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

Food Safety
Internal Communication
Managing team members
Exceptional Customer Service which includes digital ordering
Quality Food Production
Daily Maintenance and Cleanliness
Training
Safety and Security
Inventory Management
People Practices (Supporting Recruitment, Retention, Engagement, Etc.)

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work in the famously fast‑paced McDonald’s environment. You must be 18 years of age or older to be a manager.

Physical Demands

Must work a schedule that fits the restaurant needs
Stand and walk for long periods of time
Bend, stretch, twist, or reach out
Use muscles to lift, push, pull and carry objects: occasionally up to 40 pounds and frequently up to 10 pounds.
Complete tasks, works positions with repetitive motions
Hear sounds and recognize the difference between them

Benefits

Great pay with yearly raises based on performance
Monthly performance updates and semiannual performance reviews
Paid Time Off
Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English or Spanish classes as a second language
Medical, dental and vision coveragePre‑tax flexible spending accounts
Short‑ and Long‑Term disability, life, and accident insurance
Service awards
Bonuses up to 2 times per year *when qualifications are met
Instant Pay
McPerks
Dr on Demand
Meal discounts
Advancement Opportunities
Paid Training
Flexible schedule
Bereavement pay
Uniforms, including shoes

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters at this restaurant, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority level