Shift Manager

Taco Bell; Bay Shore (NY); Vor Ort; USD 19.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Free meals

Free bachelor's degree & scholarships

Flexible schedules

Vacation pay / PTO

Medical benefits

401k with 6% match

Health & wellness programs

Zusammenfassung

Taco Bell in Bay Shore, NY is seeking a Shift Lead to energize the team, drive shifts, and uphold our high service standards. You’ll coach team members, address customer concerns, and partner with the GM on operational initiatives to help the restaurant succeed.

You’ll conduct training, ensure food safety, manage cash and labor, and promote Taco Bell’s culture and values. The role suits someone with strong leadership, good math, reliability, and a passion for fast-paced hospitality.

Qualifikationen

• 1 year of restaurant/retail experience, with 3 months shift lead preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age.
• Excellent communication and leadership abilities.
• Ability to move up to 45 lbs and handle fast-paced service.

Aufgaben

• Execute MIC routine to ensure top customer satisfaction.
• Oversee Team Members' Shift Excellence tasks and neat appearance.
• Ensure food safety, quality, and order accuracy.
• Resolve customer complaints quickly and maintain positive relations.
• Provide regular feedback to the GM on performance.
• Train Team Members and participate in ongoing training.
• Assist the GM with screening candidates and labor management.
• Oversee product preparation, rotation, holding times and safety.
• Support facility maintenance and uphold health standards.

Kenntnisse

Leadership

Communication

Customer service

Time management

Cash handling

Team coordination

Jobbeschreibung

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.

The Day-to-Day:

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you?

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Work-Hard, Play-Hard:

• Competitive pay
• Free bachelor's degree and scholarship programs
• Free meals
• Flexible schedules! Day, evening, and late night
• Vacation pay and additional Paid Time Off
• Medical benefits
• 401k retirement plan with 6% match
• Health and wellness programs
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Más earth! Commitment to a sustainable future

This offer is contingent upon a satisfactory background check and proof of your work eligibility.

The range for this role is $14-$22/hour. This is a nationwide range and is solely dependent on the geographical location where the restaurant is located.