Shift Manager

Qdoba Restaurant Corporation; Apex (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated Shift Manager to lead daily operations and ensure outstanding customer service. In this dynamic role, you will oversee employee performance, create schedules, and handle cash management while fostering a positive work environment. The ideal candidate will possess strong leadership and communication skills, ensuring that all team members are well-coached and compliant with company policies. Join a team that values flexibility and offers competitive pay along with exciting perks like free meals on workdays. This is a fantastic opportunity to make a significant impact in a fast-paced restaurant environment.

Benefits

Flexible schedules

Competitive pay

FREE Meal on days you are working

Qualifications

• Experience as a Shift Leader or similar role in retail.
• Ability to manage a team and ensure efficient workflows.

Responsibilities

• Supervising employees and creating shift schedules.
• Monitoring team performance and reporting issues.
• Handling cash and customer disputes.

Skills

Leadership

Communication

Organizational Skills

Problem-Solving

Teamwork

Education

High School Diploma/GED

Job description

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We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.
  
  

Requirements

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.
  
  

Benefits/Perks

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working
  
  

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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