Shift Manager

McDonald's; Annapolis (MD); On-site; USD 24,796 - 31,340; Full time

Benefits offered by this job

Competitive pay from $18.00 to $22.75 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement

Training and advancement opportunities

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant in Annapolis is seeking a dedicated Shift Manager to oversee crew schedules and provide exceptional customer service. This role is key in ensuring safety and cleanliness standards while driving performance in a fast-paced environment. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to inspire team members. Outstanding benefits include competitive pay and opportunities for advancement.

Qualifications

• Passion for helping and serving others.
• Ability to anticipate customer needs.
• Strong decision-making skills.

Responsibilities

• Handle and oversee crew schedules.
• Provide leadership for crew and managers.
• Supervise food safety and cleanliness measures.
• Manage safety, security, inventory, and profitability.
• Encourage training and continued learning.
• Drive high performance from the team.

Skills

Customer service focus

Effective communication

Ability to work in fast-paced environment

Teamwork

Leadership

Job description

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

PERKS & BENEFITS:

• Competitive pay from $18.00 per hour - $22.75 per hour / year plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*
• Medical, dental, and vision benefits*

And much, much more!

*Available to full time employees in select locations.

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail].

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.