Shift Manager

McDonald's; Amherst (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave and/or paid time off*

Tuition reimbursement and/or education

Training and advancement opportunities

Pet Insurance

Daily pay available via TapCheck

Medical, dental, and vision benefits**

Job summary

McDonald's in Amherst, OH is seeking a dedicated Shift Manager to lead crew schedules and daily restaurant operations, ensuring an exceptional guest experience. You will oversee food safety, cleanliness, and team performance, while guiding staff through training and development in a fast-paced environment.

The role emphasizes teamwork, strong customer service, and proactive decision-making, with opportunities for growth within a supported, benefits-enabled franchise setting.

Qualifications

• Passion for helping and serving others (customers and team members).
• Strong customer service and support focus in a fast paced environment.
• The ability to communicate effectively and anticipate customer needs, and to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead crew schedules and oversee restaurant operations to ensure smooth service.
• Inspire and empower team members and managers to deliver an outstanding guest experience.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action on safety, security, inventory, and profitability.
• Cultivate and encourage training and continued learning within the restaurant.
• Be results-oriented and drive high performance from the team.

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

PERKS & BENEFITS:

• Competitive pay
• Employee discounts and free meals
• Paid sick leave and/or paid time off*
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Pet Insurance
• Daily pay available via TapCheck
• Medical, dental, and vision benefits**

And much, much more!

*Available to managers after one consecutive year of employment

**Available to full-time employees in select locations.

This role is vitalto the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus in a fast paced inviroment
• The ability to communicate effectively and anticipate customer needs, and to provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.