Shift Leader - Wicker Park, IL

SeoulSpice Korean Kitchen; Chicago (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Weekly pay

Bonus opportunities

Complimentary meal during shifts

Health/dental/vision coverage

Paid vacation

Parental leave

Hands-on training

Fast-track to leadership

Job summary

SeoulSpice Korean Kitchen in Chicago seeks a Shift Leader to drive restaurant operations during busy service. You will lead the team, keep service rapid and accurate, and ensure every guest enjoys high-quality food in a welcoming setting.

You will coach teammates, coordinate with the Kitchen Leader and Sous Chef to balance demand with fresh prep, and uphold cleanliness and safety standards. This role offers growth toward leadership positions.

Qualifications

• Experience in restaurants, retail, hospitality or customer service, including guiding or training others.
• Creates positive guest experiences and communicates clearly and respectfully.
• Organize the team, set priorities, stay calm during busy shifts.
• Leads by example, takes initiative, maintains high standards for food, service, and cleanliness.
• Desire to grow and align with SeoulSpice values: Vibrancy, Respect, Dedication, Teamwork, Growth.

Responsibilities

• Lead each shift with positive energy, organize the team, and communicate clear priorities.
• Create a welcoming guest experience while keeping in-person and digital orders fast and accurate.
• Coach Team Members, recognize great work, and provide helpful feedback.
• Keep the restaurant clean, stocked, safe, and ready for service.
• Handle guest concerns, complete daily shift responsibilities, and step into any station when needed.

Skills

Restaurant experience

Guest service

Team organization

Leadership by example

Values alignment

Job description

SeoulSpice serves delicious Korean food made from scratch with love. Inspired by traditional family recipes, our food is prepared by hand using house-marinated meats, fresh produce, and bold sauces and toppings.

We're committed to improving the lives of our team members and the communities we serve. At SeoulSpice, you'll join a supportive, high-energy team where your work matters and there are real opportunities to learn, grow, and advance into leadership.

If you share our five core values of Vibrancy, Respect, Dedication, Teamwork, and Growth, we'd love to meet you. Apply today and grow your future with SeoulSpice!

Your Role at SeoulSpice

The Shift Leader is responsible for leading the team and managing restaurant operations during an assigned shift. You'll position team members where they can be most successful, maintain a strong pace of service, and ensure every guest receives accurate, high-quality food in a welcoming environment.

You'll lead from the front by working alongside the team, coaching in the moment, and stepping into any station where support is needed. You'll also coordinate with the Kitchen Leader and Sous Chef to keep the line stocked with enough fresh food to meet demand without overproducing or compromising quality.

Your Responsibilities Will Include:

• Lead each shift with positive energy, organize the team, and communicate clear priorities
• Create a welcoming guest experience while keeping in-person and digital orders fast and accurate
• Coach Team Members, recognize great work, and provide helpful feedback
• Keep the restaurant clean, stocked, safe, and ready for service
• Handle guest concerns, complete daily shift responsibilities, and step into any station when needed

What You'll Bring to the Team

We're looking for someone who:

• Has experience in restaurants, retail, hospitality, or customer service, including guiding or training others
• Creates positive guest experiences and communicates clearly and respectfully
• Can organize the team, set priorities, and stay calm during busy shifts
• Leads by example, takes initiative, and maintains high standards for food, service, and cleanliness
• Is dependable, eager to grow, and connects with our values of Vibrancy, Respect, Dedication, Teamwork, and Growth

Benefits of Joining SeoulSpice

• Competitive hourly pay, paid weekly
• Performance-based bonus opportunities
• A complimentary meal during each shift
• Medical, dental, and vision coverage for eligible team members*
• Paid vacation*
• Parental leave*
• Hands-on training and opportunities to learn every restaurant station
• A clear fast-track to Kitchen Leader or General Manager positions

*Benefits vary by position, location, hours worked, and eligibility.

What the Job Requires

Applicants must be at least 18 years old. This position requires availability based on the restaurant's needs, which may include mornings, evenings, weekends, and holidays.

This is an active, hands-on leadership position. Shift Leaders must be able to perform the essential duties of the role, with or without reasonable accommodation. These duties may include:

• Remaining on your feet and moving throughout the restaurant for most of the shift
• Regularly lifting and carrying 5–25 pounds and occasionally handling 40–50 pounds
• Reaching overhead and bending or squatting to access ingredients, supplies, and equipment
• Pushing, pulling, and moving supplies or restaurant equipment
• Safely handling knives, thermometers, kitchen equipment, cleaning tools, and POS systems
• Moving through stairs, doorways, ramps, elevators, and compact work areas
• Staying focused, coordinated, and productive during busy service periods

Equal Opportunity Employer

SeoulSpice is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, familial status, national origin, genetics, disability, age, veteran status, or any other characteristic protected classes as defined by federal, state, or local law.