Shift Leader Trainee

ABC Liquors, Inc.; Boca Raton (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

ABC Fine Wine & Spirits in Florida is seeking Retail Team Members to deliver exceptional guest service, help achieve store sales goals, and maintain a clean, organized, and well-stocked store environment.

You will greet guests, process transactions via POS, verify IDs for alcohol purchases, and assist with merchandising, restocking, and gift-wrapping as needed. This role requires flexibility and a willingness to learn across wine, spirits, beer, and cigars.

Qualifications

• Must be 21 years of age or older.
• Flexible schedule including nights, weekends, and holidays.
• No prior retail experience required; customer-facing experience is a plus.

Responsibilities

• Greet guests upon entry and provide prompt, friendly service throughout their visit.
• Operate POS system accurately, including processing transactions, applying discounts, verifying rewards accounts, and handling cash.
• Verify proper identification for age verification to ensure legal alcohol purchases.
• Learn and promote ABC’s wine, spirits, beer, and cigars, including Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of products on shelves and within beer coolers.
• Receive, unload, and validate invoices; organize and stock store deliveries.
• Maintain a clean, safe, and organized environment on sales floor, stockroom, and customer-facing areas.
• Provide wrapping service, assemble gift baskets, and offer carryout service when needed.
• Stay current on required training, company policies, and product knowledge to ensure compliance and a high-quality guest experience.
• Perform additional duties as assigned by Store Leadership.

Skills

Customer service

Cash handling

POS operation

Age verification

Tools

POS system

Job description

Join Our Team! Retail Team Members create a welcoming, fun, and educational experience for our Guests by delivering exceptional Guest service, contributing to store sales goals, and ensuring the store is clean, organized, and well-stocked.

Responsibilities:

Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit. Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures. Maintain Responsible Vendor status throughout employment for alcohol & tobacco purchases while operating POS, wine taps or tasting tables by checking proper forms of identification for age verification. Learn and promote ABC’s wide selection of wine, spirits, beer, and cigars, including our Sourced & Certified products. Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers. Increase sales and product performance to meet store goals. Receive, unload, and validate invoices, organize and stock store deliveries. Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas (e.g., lockers and kitchen), and customer-facing spaces such as restrooms. Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning. Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed. Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience. Perform additional duties as assigned by Store Leadership.

Minimum Qualifications:

Must be 21 years of age or older. The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand. No prior retail experience required, though previous customer-facing experience is a plus.

General Requirements:

Maintain regular and predictable onsite attendance: All Team Members are expected to report to work as scheduled and remain onsite for the duration of their shifts. Reliable onsite attendance is an essential function of the job to ensure operational success and consistent service for our Guests.

Physical Requirements:

(With or Without Accommodations)

• Continuously: Standing and moving about for extended periods (up to 8 hours or more).
• Frequently: Bending, lifting, and twisting (BLT) to move product and assist with merchandising.
• Frequently: Lifting and/or transporting up to 40 lbs. throughout the store and stockroom.
• Occasionally: Overhead lifting to place or retrieve items from high shelves.
• Occasionally: Use of ladders and step stools to access merchandise stored at varying heights.
• Frequently: Moving between sales floor, stockroom, and exterior areas of the store.

Vision Requirements:

(With or Without Accommodations)

• Frequently: Visually inspect product labels, signage, and displays to ensure accuracy and presentation.
• Frequently: Detect and respond to visual cues such as Guest gestures, product placement, or safety hazards.

Work Environment:

• Occasionally: Working in or with elevated locations and tools (e.g., ladders, stockroom).
• Occasionally: Exposure to outdoor weather conditions while maintaining the property or assisting Guests.
• Occasionally: Exposure to fumes or airborne particles when using cleaning solutions or supplies.
• Occasionally: Exposure to refrigerated temperatures (32–41ºF) when stocking or retrieving product in the cooler.
• Continuously: Moderate noise level in the work environment.

Frequency Key:

Continuously – 67% to 100% of the workday. Frequently – 34% to 66% of the workday. Occasionally – 0% to 33% of the workday.

Our Mission is:

“We make everyday celebrations better while enriching the lives of team members and by contributing to organizations that benefit families in the communities we serve.”

Come join this family-owned, growth-oriented organization today!

Equal employment opportunity

ABC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and we make all employment decisions without regard to race, ethnicity, color, age, sex, gender, gender identity or gender expression, sexual orientation, religion, creed, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, medical condition, military status, or any other basis prohibited by law ("protected status").

ABC is an alcohol-free, drug-free workplace. #AlwaysBeCelebrating

ABC Fine Wine & Spirits is an essential business in Florida that has been family owned and operated since 1936. The mission of ABC is to make everyday celebrations better and to serve communities statewide through store service and charitable giving. ABC has almost 125 stores with more in development. Whether celebrating, or simply relaxing at home with loved ones, guests value ABC’s selection and exceptional in-store and online service. We believe in our dedicated, enthusiastic and knowledgeable team members who have made ABC one of the most respected alcohol beverage retailers in the country. We are a trusted brand to generations of guests that provides a safe, team-focused work environment. Join the celebration and get started on a career path with opportunities to grow in the exciting and entertaining alcohol industry.