Shift Leader & Team Coach — Fast-Paced Guest Service

Chicken Salad Chick; Centerville (OH); On-site; USD 28,000 - 32,000; Full time

Job summary

A popular restaurant chain in Centerville is seeking a Team Leader to assist in daily operations and manage activities during shifts. The ideal candidate will be responsible for ensuring high levels of customer service, adhering to food quality standards, and training team members. Previous restaurant experience is preferred. This role demands strong communication skills and the ability to function in a fast-paced environment, ensuring the restaurant operates smoothly and achieves financial objectives.

Responsibilities

• Assist the General Manager and Assistant Manager in daily operations.
• Ensure compliance with food standards and quality.
• Train and counsel hourly team members during shifts.
• Ensure hospitality and service to all guests.
• Prepare administrative and financial records as needed.
• Make decisions regarding team member assignments.

Skills

Ability to work in a fast-paced environment

Ability to clearly and professionally communicate with team members and guests

Ability to multitask

Excellent attendance and punctuality; reliability

Reliable transportation to and from work

Successfully complete formal Shift Leader classes

Education

Restaurant experience highly preferred

Job description

A popular restaurant chain in Centerville is seeking a Team Leader to assist in daily operations and manage activities during shifts. The ideal candidate will be responsible for ensuring high levels of customer service, adhering to food quality standards, and training team members. Previous restaurant experience is preferred. This role demands strong communication skills and the ability to function in a fast-paced environment, ensuring the restaurant operates smoothly and achieves financial objectives.