Shift Leader — Smooth Ops, Training & Customer Service

Arby's, Inc.; Allentown (Lehigh County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive starting wage

Opportunities for growth and advancement

Discounted meals

Job summary

A popular fast-food chain in Allentown is seeking a Shift Manager to oversee daily restaurant operations, support team training, and ensure exceptional customer service. Candidates should have a minimum of 1 year in food service, strong communication skills, and the ability to manage multiple tasks. The position offers a competitive wage and opportunities for growth. Join a team that values customer satisfaction and operational excellence.

Qualifications

• Minimum of 1+ year in foodservice.
• Strong communication skills required.
• Experience with inventory, cost controls, and cash handling necessary.

Responsibilities

• Support the general manager and assistant manager during shifts.
• Ensure smooth operation of service, food safety, and cost controls.
• Supervise a shift of up to 15 employees.

Skills

Strong communication skills

Ability to manage multiple tasks

Experience with inventory and cash handling

Education

Serve Safe Certification (a plus)

Job description

A popular fast-food chain in Allentown is seeking a Shift Manager to oversee daily restaurant operations, support team training, and ensure exceptional customer service. Candidates should have a minimum of 1 year in food service, strong communication skills, and the ability to manage multiple tasks. The position offers a competitive wage and opportunities for growth. Join a team that values customer satisfaction and operational excellence.