Shift Leader - Restaurant 200617 - 4525 N. Belt West, Belleville, IL 62223

Church's Chicken; Belleville (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the quick service restaurant sector is seeking a dedicated Restaurant Leader to ensure exceptional customer experiences. This role involves coaching and developing Team Members while ensuring compliance with company policies. You'll be responsible for maintaining high standards of service, food safety, and operational efficiency. If you're passionate about leading a team and making a difference in people's lives through food, this opportunity is perfect for you. Join a company that values hard work and offers a chance to grow and succeed in a supportive environment.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Reports and ensure accuracy.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Assist Team Members in preparing quality products and maintaining cleanliness.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of all employees during shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other shift-required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly closing of the POS system for accurate restaurant polling.
• Adhere to cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and maintaining cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hard-working people can get ahead and do amazing things by serving others.

Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.