Shift Leader, Pizza Ops & Team Lead

Papa John's International; Manchester (York County); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s is seeking a Shift Supervisor to oversee daily restaurant operations, ensuring high quality products and outstanding customer service while driving profitability. You will supervise shifts, train staff, manage cash, and ensure adherence to company policies and safety standards.

This role requires leadership, reliability, and the ability to handle busy periods. You’ll work with the team to meet sales goals, maintain cleanliness, and respond promptly to customer concerns, all while

Qualifications

• High school diploma or GED required.
• Stable employment history preferred.
• Must be 18 years of age or older.
• Ability to lead a team during a shift.

Responsibilities

• Demonstrate operations skills to ensure quality products and accurate orders.
• Supervise a restaurant team, train staff, and ensure safety and cleanliness.
• Contribute to sales by delivering prompt, friendly customer service and coaching staff.
• Assist in inventory management and cash handling to meet company guidelines.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management

Education

High School diploma or GED

Job description

Papa John’s is seeking a Shift Supervisor to oversee daily restaurant operations, ensuring high quality products and outstanding customer service while driving profitability. You will supervise shifts, train staff, manage cash, and ensure adherence to company policies and safety standards.

This role requires leadership, reliability, and the ability to handle busy periods. You’ll work with the team to meet sales goals, maintain cleanliness, and respond promptly to customer concerns, all while