Shift Leader — Lead & Train for Great Guest Experience

Applebee's; Marshall (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K

HSA

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid training

Early wage access

No-cost perk program

Advancement opportunities

Job summary

Arby’s is seeking a Shift Leader to help run daily restaurant operations, supporting the General and Assistant Manager and guiding team members. The role emphasizes providing exceptional customer service in a fast-paced environment.

Responsibilities include coaching staff, ensuring smooth shift execution, and contributing to a positive work culture. This opportunity offers growth and competitive benefits aligned with a restaurant leadership role.

Responsibilities

• Support the General and Assistant Manager to ensure each shift runs smoothly.
• Coach and train team members to improve performance and service quality.
• Deliver exceptional customer service to encourage repeat visits.

Job description

Be a part of what we are building here at Arby's.

At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference. We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.

Job Description

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Communicate clearly with employees, guests, vendors, and leadership teams
• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Eligible employees receive access to supplemental health care benefits at no cost through Elysian, supporting overall health, wellness, and peace of mind
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• No-cost perk program providing employees with exclusive savings on retail, travel, dining, entertainment, and essential services, designed to support financial wellness.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you!