Shift Leader: Lead Service, Train Team & Improve Sales

CKE Restaurants, Inc.; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to support the management team in delivering exceptional customer service and enhancing operational efficiency. In this dynamic role, you will assist in managing daily activities, ensuring that all team members meet their responsibilities, and striving to maximize sales and minimize costs. This position offers an exciting opportunity to develop your leadership skills in a fast-paced environment while contributing to a team that values excellence and shared success. If you are passionate about the restaurant industry and eager to make a positive impact, this role is perfect for you.

Qualifications

• 2-3 years of experience in restaurant management.
• Strong communication and problem-solving skills.

Responsibilities

• Assist the General Manager with management activities.
• Ensure customer satisfaction and support sales efforts.
• Train and improve the performance of Crew Persons.

Skills

Restaurant Management

Customer Service

Planning and Time Management

Team Building

Problem Solving

Analytical Skills

Education

High School Diploma or GED

Job description

An established industry player is seeking a dedicated Shift Leader to support the management team in delivering exceptional customer service and enhancing operational efficiency. In this dynamic role, you will assist in managing daily activities, ensuring that all team members meet their responsibilities, and striving to maximize sales and minimize costs. This position offers an exciting opportunity to develop your leadership skills in a fast-paced environment while contributing to a team that values excellence and shared success. If you are passionate about the restaurant industry and eager to make a positive impact, this role is perfect for you.