Shift Leader - Lead a Fast-Paced Restaurant Team

Smith Dairy Queens, Ltd.; Town of Yorktown (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A popular fast-food restaurant chain in New York is seeking a Shift Leader to provide leadership and guidance to staff during scheduled shifts. The ideal candidate will have management experience, a dedication to excellent customer service, and strong computer skills. Responsibilities include organizing restaurant operations, training crew members, and ensuring customer satisfaction. This role offers flexible working hours and a dynamic environment.

Qualifications

• Must be at least 18 years of age.
• 1-year minimum of management experience at a restaurant chain.
• Ability to work flexible hours.

Responsibilities

• Provide leadership and guidance to staff during shifts.
• Conduct training and evaluation of crew members.
• Handle minor customer complaints efficiently.

Skills

Customer service

Team leadership

Conflict resolution

Cash management

Strong math skills

Windows-based computer literacy

Education

High school diploma

Job description

A popular fast-food restaurant chain in New York is seeking a Shift Leader to provide leadership and guidance to staff during scheduled shifts. The ideal candidate will have management experience, a dedication to excellent customer service, and strong computer skills. Responsibilities include organizing restaurant operations, training crew members, and ensuring customer satisfaction. This role offers flexible working hours and a dynamic environment.