Shift Leader: Guest Experience & Team Ops

Ontario Trillium Foundation; Scranton (Lackawanna County); On-site; USD 35,000 - 50,000; Full time

Job summary

Ontario Trillium Foundation is hiring a Shift Leader for Little Caesars in Scranton, PA. This role involves managing shift operations, ensuring guest satisfaction, and overseeing team performance. Responsibilities include leading team members, executing security procedures, managing food costs, and promoting sales through excellent customer service. The ideal candidate has strong leadership skills and a commitment to food safety. This position is essential for maintaining brand excellence and guest experience.

Qualifications

• Experience in team leadership, preferably in a fast-paced environment.
• Strong customer service skills to ensure guest satisfaction.
• Knowledge of food safety procedures.

Responsibilities

• Lead team members during shifts and assign tasks.
• Ensure all security and safety procedures are followed.
• Manage shift operations and ensure excellent guest service.
• Promote sales and manage food costs and labor.

Skills

Team Leadership

Customer Service

Cash Handling

Food Safety Knowledge

Job description

Ontario Trillium Foundation is hiring a Shift Leader for Little Caesars in Scranton, PA. This role involves managing shift operations, ensuring guest satisfaction, and overseeing team performance. Responsibilities include leading team members, executing security procedures, managing food costs, and promoting sales through excellent customer service. The ideal candidate has strong leadership skills and a commitment to food safety. This position is essential for maintaining brand excellence and guest experience.