Shift Leader: Guest Experience & Team Ops

Ontario Trillium Foundation; Grovetown (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Shift Leader for their Grovetown location. In this role, you will manage daily operations, ensure exceptional guest experiences, and lead team members in various tasks. Key responsibilities include resolving guest issues, promoting sales, and upholding food safety standards. Ideal candidates will demonstrate strong leadership skills and the ability to foster a positive team environment while executing operating procedures effectively. A passion for customer service is essential in this guest-facing role.

Qualifications

• Lead and manage team members during shifts.
• Ensure compliance with food safety and security procedures.
• Promote excellent guest service and resolve complaints.

Responsibilities

• Oversee shift operations and team performance.
• Implement opening and closing procedures.
• Drive sales through effective product knowledge and promotions.

Job description

Ontario Trillium Foundation is seeking a Shift Leader for their Grovetown location. In this role, you will manage daily operations, ensure exceptional guest experiences, and lead team members in various tasks. Key responsibilities include resolving guest issues, promoting sales, and upholding food safety standards. Ideal candidates will demonstrate strong leadership skills and the ability to foster a positive team environment while executing operating procedures effectively. A passion for customer service is essential in this guest-facing role.