Shift Leader: Guest Experience & Operations

Checkers & Rally’s Drive-In Restaurants; Akron (OH); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Medical plan

Dental plan

Bonuses and advancement opportunities

Training & Development

Job summary

Checkers & Rally’s Drive-In Restaurants is seeking a Shift Manager to support the General Manager in managing shifts, driving sales and profits, and delivering excellent guest and team service. You will lead operational excellence, train staff, and uphold policy compliance to ensure a safe, clean, and engaging restaurant environment.

The role emphasizes high energy, flexibility in scheduling, and a commitment to integrity, service, excellence, and bold growth within a fast-paced Quick Service

Qualifications

• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
• Basic math skills.
• Ability to work flexible schedule and extended hours.
• High energy to keep up with a fast-paced environment.
• Commitment to core values of integrity, service, excellence and courage to be bold.

Responsibilities

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations.
• Escalating concerns or recommendations to the General Manager.
• Ensuring policy and procedures are followed on shifts.
• Training Team Members on Company operations, policies and procedures and Guest service.
• Identifying and responding to complaints and policy violations.
• Helping ensure the restaurant is a safe, clean and fun environment for employees and Guests.

Skills

Restaurant management

Basic math

Flexible schedule

High energy

Leadership

Integrity and service

Job description

Checkers & Rally’s Drive-In Restaurants is seeking a Shift Manager to support the General Manager in managing shifts, driving sales and profits, and delivering excellent guest and team service. You will lead operational excellence, train staff, and uphold policy compliance to ensure a safe, clean, and engaging restaurant environment.

The role emphasizes high energy, flexibility in scheduling, and a commitment to integrity, service, excellence, and bold growth within a fast-paced Quick Service