Shift Leader & Guest Experience Champion

Domino's; Baton Rouge (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

RPM Pizza College leadership programs

Job summary

RPM Pizza is seeking an Assistant Manager to lead store shifts, deliver exceptional customer service, and support the General Manager in daily operations. You will uphold brand standards and complete Domino’s and RPM training, including Pizza College courses.

Responsibilities include coaching Team Members, scheduling support, safety and sanitation, and resolving customer concerns. This role requires flexibility to work nights, weekends, and holidays.

Qualifications

• Strong verbal communication and interpersonal skills.
• Positive, outgoing, and team-oriented attitude.
• Food Safety Certification as required by local regulations.

Responsibilities

• Uphold RPM and Domino’s brand standards.
• Lead shifts in a high-volume environment to meet service, quality, and cleanliness goals.
• Train, coach, and develop Team Members to achieve performance expectations.
• Support scheduling, labor management, attendance, and punctuality.
• Maintain store safety, food safety, and sanitation standards.
• Resolve customer and Team Member concerns with ownership.
• Operate store equipment including ovens and food prep tools.
• Demonstrate time management and multi-tasking skills.
• Maintain a positive, fun environment for Customers and Team Members.
• Support inventory, ordering, and organizational processes.
• Implement marketing and operational initiatives.
• Partner with the GM to achieve store goals.
• Work nights, weekends, and holidays.

Skills

Verbal communication

Interpersonal skills

Team-oriented

Job description

RPM Pizza is seeking an Assistant Manager to lead store shifts, deliver exceptional customer service, and support the General Manager in daily operations. You will uphold brand standards and complete Domino’s and RPM training, including Pizza College courses.

Responsibilities include coaching Team Members, scheduling support, safety and sanitation, and resolving customer concerns. This role requires flexibility to work nights, weekends, and holidays.