Shift Leader: Growth & Training at a Fast-Paced Eatery

Applebee's; Washington (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K

Health benefits

Paid training

Early wage access

Employee discounts

Job summary

Arby’s is seeking a Shift Leader to help run daily restaurant operations, support the General and Assistant Managers, guide team members through training, and deliver exceptional customer service that keeps guests coming back. You’ll play a key role in maintaining quality and speed during busy shifts.

You will work in a fast-paced environment, lead by example, and contribute to a culture that values teamwork, growth, and guest satisfaction.

Qualifications

• Experience in restaurant operations or similar service industry.
• Ability to lead and develop a diverse team.
• Strong communication and guest service skills.

Responsibilities

• Support the General and Assistant Manager to ensure smooth shift operations.
• Coach and train team members to meet service standards.
• Provide exceptional customer service to ensure guest satisfaction and repeat visits.

Skills

Customer service

Team leadership

Training

Tools

POS system

Job description

Arby’s is seeking a Shift Leader to help run daily restaurant operations, support the General and Assistant Managers, guide team members through training, and deliver exceptional customer service that keeps guests coming back. You’ll play a key role in maintaining quality and speed during busy shifts.

You will work in a fast-paced environment, lead by example, and contribute to a culture that values teamwork, growth, and guest satisfaction.