Shift Leader: Grow Your Team & Elevate Customer Experience

The Wendy's Company; Waltham (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits for full-time

Paid time off

401(k) with employer match

Employee assistance program

Job summary

The Wendy's Company is looking for a Shift Manager in Waltham, MA to lead the restaurant team during assigned shifts. You will guide staff, ensure food safety and quality, and maintain a welcoming, efficient dining environment for guests.

We offer healthcare benefits for full-time employees, paid time off, a 401(k) with employer match, and training to help you grow within Wendy's. Join a team that values people and good service.

Qualifications

• Strong problem solving and customer service skills.
• Willingness to lead and coach team members.
• Commitment to food safety procedures and brand standards.

Responsibilities

• Lead and develop the shift team to deliver great guest experiences.
• Enforce food safety, cleanliness and brand standards during your shift.
• Provide excellent customer service and resolve issues quickly and professionally.
• Maintain smooth operation and flexibility to cover shifts as needed.

Skills

Problem solving

Customer service

Decision making

Leadership

Food safety

Flexibility

Job description

The Wendy's Company is looking for a Shift Manager in Waltham, MA to lead the restaurant team during assigned shifts. You will guide staff, ensure food safety and quality, and maintain a welcoming, efficient dining environment for guests.

We offer healthcare benefits for full-time employees, paid time off, a 401(k) with employer match, and training to help you grow within Wendy's. Join a team that values people and good service.