Shift Leader (Full-Time/Part-Time)

KwikFill; City of Oswego (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

KwikFill in Oswego, NY is seeking a Shift Leader to assist the Store Manager and train new employees. This entry-level role develops skills to move into an Assistant Manager position, supporting daily operations and ensuring store standards.

You will provide customer service, greet customers, suggest purchases, and operate the POS system while stocking, rotating inventory, and maintaining health-safety compliance. Weekend coverage is common.

Qualifications

• High School diploma or GED required or equivalent.
• Experience in convenience store or retail is helpful but not required.
• Strong customer service and communication skills desired.

Responsibilities

• Offer appropriate customer service.
• Greet customers with a smile and hello.
• Suggest merchandise purchases to customers.
• Learn and operate cash register and related equipment with accuracy.
• Stock and face merchandise; manage shelving and backroom storage.
• Maintain health department compliance and store cleanliness.
• Handle cash and daily transactions.
• Be neat and presentable; follow dress code and policies.

Skills

Multi-tasking

Organizational skills

Communication skills

Education

High School diploma or GED

Tools

POS/cash register

Adding machine

Desktop computers/tablets

Job description

Pay Rates

Minimum Pay: $16.50 and Max Pay: $18.50.

P.O. Box 162, 7559 Route 104 W., OSWEGO, New York 13126

Company Conformance Statements

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, contractors, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position Purpose

The Shift Leader position is an entry-level developmental position designed to train the employee to become an Assistant Manager. Shift Leaders assist the location Manager and Assistant Manager in the operations of the store and help in the development of new employees. The Shift Leader is expected to step into the Assistant Manager role in the absence of the Manager or Assistant Manager with the day-to-day responsibilities of operating the store while adhering to the company operating policies.

Generally, the Shift Leader will work one to two weekends per month as management, in absence of the Manager and Assistant Manager.

Position Description - Essential Functions, Duties, and Responsibilities

• Offer appropriate customer service.
• Greet all customers with a smile and hello.
• Suggest merchandise purchases to all customers.
• Learn and operate the cash register and additional required equipment with accuracy.
• Price, stock, and face merchandise. Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and backroom storage areas.
• Manage product storage, maintenance, and rotation activities to avoid any damage or spoilage. At times this may entail lifting a weight of 50lbs or more to accomplish certain stocking requirements.
• Maintain the store in accordance with maintenance policies and conform to any required Health Department rules and regulations. To accomplish this, these tasks may include but are not limited to, replacing gas nozzles and hoses, changing pump filters, sweeping parking lots, picking up trash on the store property, emptying trash cans, keeping store shelves clean and stocked and fronted, and cleaning restrooms and floors.
• Following all security and safety policies and procedures.
• Account for all shift and daily transactions.
• Always present a neat and clean appearance.
• Wears and enforces any required dress code.
• Learn and complete, with accuracy, store required paperwork.
• Perform other duties that may be assigned by the Store Manager or District Manager.
• Be responsible for all cash and inventories in the absence of the Assistant Manager and Store Manager.
• Reports any shortages/overages to the Store Manager immediately.

Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions of this position.

Required Qualifications

• Valid Driver’s License
• Dependable, independent transportation that does not rely on a third party.
• A working phone number through which the Store Management and Staff can contact you.

Competencies/Skills

• Ability to multi-task
• Organizational and communication skills

Work Environment

• While performing the duties of this job, works in a typical retail convenience store setting.

Physical Demands

• Incumbents must be able to lift up to fifty pounds.
• Bending and twisting
• Standing, walking, or sitting for prolonged periods

Programs/Equipment Used

• POS/cash register experience helpful
• Adding machine
• General office equipment
• Desktop Computers/Laptop Computer and Tablets

Required Education and Experience

• High School diploma or GED equivalent.
• Prior convenience store experience is helpful but not required.