Shift Leader / Food Service Worker

Catholic Charities-Straight & Narrow Inc (SN); Paterson (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Catholic Charities-Straight & Narrow Inc (SN) in Paterson, NJ seeks a Shift Leader for Food Service to oversee meals, delivery, and safety during assigned shifts in a rehabilitation setting.

You will coordinate kitchen operations, ensure sanitation, and communicate with clinical and administrative teams to support client care; requires GED or higher and CPR/First Aid plus ServSafe. Driver's license required.

Qualifications

• High School Diploma/GED required; Associate degree preferred or 1 year food service experience.
• 1 year supervisory experience preferred.
• Working toward CADC/Recovery Specialist certification preferred.
• Experience in addictions, mental health or behavioral health services preferred.
• Knowledge of large-scale food preparation and service; ability to oversee kitchen functions.
• CPR/First Aid and ServSafe certifications required or obtained within 30 days of hire.
• Strong verbal and written communication; professional and positive attitude.
• Good computer skills including Microsoft Office and EHR systems; valid NJ driver's license with up to 5 points.

Responsibilities

• Provide on-site leadership and operational oversight during assigned shifts.
• Coordinate kitchen and meal service activities and ensure sanitation standards.
• Ensure timely and accurate meal delivery to designated locations.
• Document and report incidents, concerns, and operational or client issues to supervisors.
• Communicate with clinical, medical, administrative, and food service teams to support continuity of care.

Skills

Supervisory experience

Food service knowledge

Verbal and written communication

CPR/First Aid

ServSafe certification

CADC/Recovery Specialist (preferred)

EHR systems

Driver's license

Microsoft Office

Education

GED required; Associate degree preferred

Tools

MS Office

EHR systems

Job description

Are you passionate about making a difference in others' lives? Then come join the Straight and Narrow team!

Headquartered in Paterson, NJ, Straight and Narrow is the largest program of its kind. We provide innovative and compassionate services to individuals struggling with substance use and co-occurring disorders. We are looking for dedicated, caring and compassionate people to work in our Residential/Outpatient Treatment Facilities and Community Programs.

Shift Leader / Food Service Worker

Location: All Straight & Narrow Programs

Hours: (Tuesday - Saturday 8:00am - 4:00pm)

Job Summary:

The Shift Leader/Food Service and Delivery Staff provide on-site leadership and operational oversight during assigned shifts while supporting the preparation, packaging, service, and safe delivery of meals in a drug and alcohol rehabilitation setting. This position helps ensure a safe, structured, and recovery-oriented environment for clients by overseeing daily operations, supporting client engagement in treatment programming, responding to crises, and maintaining compliance with facility policies, licensing requirements, food service standards, and clinical guidelines.

The role is responsible for coordinating kitchen and meal service activities, ensuring cleanliness and sanitation standards are maintained, and providing timely and accurate meal delivery to designated locations. As a key point of contact during the shift, the incumbent promptly documents and reports incidents, concerns, and operational or client-related issues to supervisors and leadership, while communicating effectively with clinical, medical, administrative, and food service teams to support continuity of care.

Requirements

• High School Diploma/General Education Diploma (GED) required; Associate degree preferred, or one (1) year of experience in the food service industry. One (1) year of supervisory experience is preferred.
• Working toward CADC/Recovery Specialist certification preferred. Experience in addictions, mental health, and/or behavioral health services is preferred.
• Knowledge of large-scale food preparation and service, with the ability to coordinate and oversee kitchen functions.
• Have and maintain CPR/First Aid certification and ServSafe certification or obtain required certifications within thirty (30) days of hire.
• Demonstrated effective verbal and written communication skills, with the ability to maintain a professional and positive attitude.
• Good computer skills, including proficiency with Microsoft Office applications and Electronic Health Records (EHR) systems.
• Must possess a valid New Jersey driver's license with no more than five (5) points. Must be able to drive agency vehicles to transport service recipients on a regular basis and comply with the Agency Vehicle Driver's Agreement.