An established industry player is seeking a dedicated Shift Leader to support the Restaurant General Manager (RGM) in running successful shifts. This role emphasizes customer satisfaction, effective team management, and maintaining high food safety standards. As a Shift Leader, you'll take ownership of the operations, ensuring that all team members are trained and motivated to deliver exceptional service. If you thrive in a fast-paced environment and are passionate about leading a team, this opportunity offers a pathway for career advancement in the dynamic food service industry.
Qualifications
Must be at least 18 years old and pass background check and drug test.
Strong preference for internal promotion from Hourly Champion position.
Responsibilities
Ensure customer satisfaction and execute MIC Success Routine.
Oversee team members and ensure food safety and quality.
Provide feedback and training to team members.
Skills
Customer Service
Problem Solving
Teamwork
Basic Business Math
Conflict Resolution
Education
High School Diploma or Equivalent
Job description
An established industry player is seeking a dedicated Shift Leader to support the Restaurant General Manager (RGM) in running successful shifts. This role emphasizes customer satisfaction, effective team management, and maintaining high food safety standards. As a Shift Leader, you'll take ownership of the operations, ensuring that all team members are trained and motivated to deliver exceptional service. If you thrive in a fast-paced environment and are passionate about leading a team, this opportunity offers a pathway for career advancement in the dynamic food service industry.