Shift Leader: Flexible Hours, Training & Perks

McDonald's; Shelbyville (TN); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Competitive hourly pay

Flexible scheduling

Tuition reimbursement

Training and advancement

Employee discounts

Free meals

Job summary

McDonald’s in Shelbyville, TN is seeking a Shift Manager to oversee daily restaurant operations, lead the crew, and ensure exceptional guest experiences. This role supports training, safety, and profitability while promoting a positive team environment.

The position offers flexible scheduling and opportunities for advancement within a busy franchise setting. You’ll need strong customer service, effective communication, and a passion for helping others, with the ability to make quick decisions in

Qualifications

• Passion for helping and serving others
• Strong customer service and support focus
• Ability to communicate effectively and anticipate customer needs
• Provide solutions and make decisions in a fast-paced environment

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Skills

Customer service

Leadership

Communication

Teamwork

Problem solving

Job description

McDonald’s in Shelbyville, TN is seeking a Shift Manager to oversee daily restaurant operations, lead the crew, and ensure exceptional guest experiences. This role supports training, safety, and profitability while promoting a positive team environment.

The position offers flexible scheduling and opportunities for advancement within a busy franchise setting. You’ll need strong customer service, effective communication, and a passion for helping others, with the ability to make quick decisions in