Shift Leader — Flexible Hours, PTO, 401K & Free Meals

Qdoba Mexican Eats; Helena (MT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Flexible schedules

Employee meals

Paid time off

Health insurance

Vision insurance

Dental insurance

401K with matching

Uniforms provided

Paid vacation days

Free meals

Advancement opportunities

Job summary

Qdoba Mexican Eats in Helena, MT is seeking a Shift Manager to oversee daily restaurant operations in collaboration with the Restaurant Manager.

The role focuses on building a people- and guest-centric environment, delivering excellent service and food quality while ensuring compliance with policies, procedures, and labor laws. Leadership, training, and development are key to success.

Responsibilities

• The Shift Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager.
• Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive.
• Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.
• Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed.
• Identifies and develops internal candidates for Shift Manager positions.
• Treats employees with respect and dignity and regularly recognizes and rewards employees.
• Compiles with all state and federal labor laws and regulations.
• Manages daily activities to achieve excellence in restaurant operational performance.
• Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience.
• Reviews practices and modifies as needed to continuously improve the guest experience Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
• Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.
• Partners with the restaurant manager in using management information tools to analyze restaurant operational and financial performance Identifies trends and implements action plans for improvement.
• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
• Considers cost/benefit impact of financial decisions and works to protect the brand.
• Monitors costs and adherence to budget and restaurant goals.
• The Shift Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

Job description

Qdoba Mexican Eats in Helena, MT is seeking a Shift Manager to oversee daily restaurant operations in collaboration with the Restaurant Manager.

The role focuses on building a people- and guest-centric environment, delivering excellent service and food quality while ensuring compliance with policies, procedures, and labor laws. Leadership, training, and development are key to success.