Shift Leader: Fast-Paced Team Captain with Flexible Scheduling

Firehouse Subs; Madison (MS); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Tips

Flexible scheduling

Team-focused environment

Community involvement

Job summary

Firehouse Subs is seeking a hands-on Shift Leader to run a shift, motivate a team, and deliver an exceptional guest experience. This role owns the shift and sets the tone for fast, accurate service.

Responsibilities include coaching on food quality and service, managing cash and POS, and maintaining brand standards. Flexible scheduling and opportunities for advancement are offered in a team-focused environment.

Qualifications

• Previous restaurant or shift leadership experience preferred.
• Ability to coach team on food quality, speed, and service standards.
• Strong communication under pressure and in fast-paced environments.

Responsibilities

• Lead by example during peak hours—fast, accurate, and energized.
• Coach team members on food quality, speed, and service standards.
• Ensure every shift meets Firehouse Subs brand standards.
• Handle cash, POS, and shift reporting with accuracy.
• Keep the restaurant clean, stocked, and running smoothly.
• Step in wherever needed—line, register, prep, or guest recovery.

Skills

Shift leadership

Team motivation

Communication

Customer service

Multitasking

Job description

Firehouse Subs is seeking a hands-on Shift Leader to run a shift, motivate a team, and deliver an exceptional guest experience. This role owns the shift and sets the tone for fast, accurate service.

Responsibilities include coaching on food quality and service, managing cash and POS, and maintaining brand standards. Flexible scheduling and opportunities for advancement are offered in a team-focused environment.