Shift Leader: Fast-Paced Retail Growth & Impact

RaceTrac; Bulls Gap (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid time off (PTO)

Job summary

RaceTrac is seeking a Shift Manager in Bulls Gap, TN to lead a team, drive guest service, and ensure smooth operations across the store. You will coach staff, manage cash handling, inventory, and safety standards while fostering accountability and teamwork.

The role offers pathways for career growth, flexible scheduling, and a competitive benefits package designed to support work-life balance and personal development. Join a fast-paced environment that values people and leadership at every shift.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.
• Must Haves for this Role.
• High School Diploma or GED (in progress or completed).
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.).

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Leadership

Communication

Team building

Guest service

Education

High School Diploma or GED

Job description

RaceTrac is seeking a Shift Manager in Bulls Gap, TN to lead a team, drive guest service, and ensure smooth operations across the store. You will coach staff, manage cash handling, inventory, and safety standards while fostering accountability and teamwork.

The role offers pathways for career growth, flexible scheduling, and a competitive benefits package designed to support work-life balance and personal development. Join a fast-paced environment that values people and leadership at every shift.