Shift Leader — Fast‑Food Ops, Training & Growth

Wenco Wendy's; Ocala (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly wage with potential for increases

Paid time off and holiday pay

Free Manager Meals

Access to training programs and leadership development

Career advancement opportunities

Positive work environment and team culture

Job summary

A popular fast-food chain in Ocala is seeking a Shift Manager to oversee daily operations and ensure high-quality service. The ideal candidate should have previous fast-food experience, strong leadership, and communication skills, along with a commitment to quality and flexibility in hours. Responsibilities include supervising shifts, training new crew members, resolving customer complaints, and maintaining cleanliness and safety in the workspace. This role offers competitive wages and opportunities for career advancement.

Qualifications

• Previous experience in a fast-food or similar environment.
• Strong leadership and communication skills.
• Ability to work flexible hours, including nights and weekends.
• High attention to detail and commitment to quality.

Responsibilities

• Supervise daily operations during assigned shifts.
• Ensure team members follow company policies and food safety standards.
• Assist in training new crew members.
• Handle customer complaints and resolve issues promptly.
• Oversee cash handling and register procedures.
• Maintain a clean, safe, and organized workspace.

Skills

Leadership skills

Communication skills

Problem-solving skills

Attention to detail

Job description

A popular fast-food chain in Ocala is seeking a Shift Manager to oversee daily operations and ensure high-quality service. The ideal candidate should have previous fast-food experience, strong leadership, and communication skills, along with a commitment to quality and flexibility in hours. Responsibilities include supervising shifts, training new crew members, resolving customer complaints, and maintaining cleanliness and safety in the workspace. This role offers competitive wages and opportunities for career advancement.